Terms and Conditions

The SpaceInfo Club — spaceinfo.club

Version: 2.0 Effective date: 28 August 2026, Replaces: the version dated 15 November 2025

What changed in version 2.0 — summary for the reader, not a contractual term: we have identified ourselves properly (§1); defined what “lifetime access” means and what happens if a Programme is discontinued (§10, §19); added the First Orbit Guarantee (§14); added digital-content conformity rights (§15); separated marketing consent from acceptance of these Terms (§6); corrected the dispute-resolution section, which referred to the EU ODR platform that ceased operating on 20 July 2025 (§30); and made clear that the version of these Terms in force at the time of your purchase governs that purchase (§29).

1. Who we are

These Terms are a contract between you and:

The SpaceInfo Club – Email: info@spaceinfo.club – Website: https://spaceinfo.club

In these Terms we are called “the Supplier”, “we”, “us” or “our”.

We are an educational publisher established in Italy. We are not a university, an accredited awarding body, an employment agency, a recruitment agency, a financial adviser or a licensed professional adviser of any kind.

2. Definitions

• User — anyone who accesses spaceinfo.club or any page, session or resource we publish.
• Customer — a User who purchases a Programme.
• Consumer — a natural person acting for purposes outside their trade, business, craft or profession.
• Programme — any paid product or service we sell, including The Skills Rocket, access to the SpaceInfo Club Learning Hub, courses, micro-modules, memberships, workshops and live events.
• Material — all content we make available: text, video, audio, templates, downloads, slides and software.
• Free Content — webinars, masterclasses, newsletters, downloads and any other resource we provide at no charge.

3. Scope and acceptance

These Terms govern your use of the website, the Free Content and every Programme. By accessing the website, registering for Free Content, creating an account or purchasing a Programme, you agree to be bound by them.

If you do not accept these Terms, do not use the website and do not purchase a Programme.

These Terms are addressed to a global audience. If you are a Consumer, §30.2 explains how your local mandatory rights interact with them.

4. Electronic communications

When you use the website or send us email, you are communicating with us electronically. You agree that all agreements, notices, disclosures and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

Where the law requires us to provide information on a durable medium, we will do so by email.

5. Intellectual property

All Material is owned by the Supplier or licensed to it, and is protected by copyright and other intellectual property laws.

When you purchase a Programme you obtain a personal, non-transferable, non-exclusive licence to access and use the Material for your own learning. You do not acquire ownership of, or any other right over, the Material.

You may not copy, reproduce, republish, upload, post, transmit, distribute, sell, rent, sub-licence, publicly perform or display, alter, adapt, decompile or reverse engineer any Material, or make it available to any other person, except as these Terms expressly permit or as mandatory law allows.

You may: keep a personal copy of downloadable templates and worksheets, and use them in your own work and job applications. That is what they are for.

Material contributed by third parties may be governed by separate written agreements with those contributors.

6. Newsletter and marketing communications

Your acceptance of these Terms is not, and never operates as, your consent to receive marketing. Consent to marketing is collected separately, is optional, is never bundled with any other agreement, and can be withdrawn at any time without affecting anything else you have bought from us.

You may unsubscribe from any marketing email using the link in that email, or by writing to info@spaceinfo.club. We will act on the request without undue delay.

Where we send you service messages relating to a Programme you have purchased — access details, updates, refund correspondence — those are not marketing and continue for as long as you hold the Programme.

You may forward our newsletter to anyone you think would find it useful.

How we process your personal data, on what legal bases, and for how long, is set out in our Privacy Policy.

7. Third-party websites, tools and platforms

The website and the Programmes may link to or rely on third-party websites, tools and platforms. We do not control them, we do not endorse them merely by linking to them, and we accept no responsibility for their content, availability, pricing, terms or data practices. Your use of them is at your own risk and governed by their terms.

Where we receive a commission or other benefit from a third party whose product we recommend, we disclose that connection at or before the point of the recommendation.

8. Responsible use — no professional advice, no guaranteed results

The Material is provided for general educational and informational purposes only. It is not financial, investment, legal, tax, accounting, employment, immigration, medical or psychological advice, and it does not create any professional or advisory relationship between us.

We do not guarantee any income, employment, hiring, career, admission or learning outcome. Any result you may or may not obtain depends on factors personal to you and outside our control.

The full statement of what we do and do not represent is set out in our Earnings and Outcome Disclaimer, which forms part of these Terms and is incorporated into them by reference. Where the Earnings and Outcome Disclaimer and these Terms address the same subject, the Earnings and Outcome Disclaimer prevails.

You must not: introduce malware or any harmful code; collect data from the website or from other users without authorisation; attempt to gain unauthorised access to any part of the service; or take any action that imposes an unreasonable load on our infrastructure.

9. Registration and account

To access a Programme you must create an account. You agree to:

1. provide accurate, current and complete information, and keep it updated;
2. keep your password confidential and not share your account with anyone;
3. be of the age of majority in your country of residence, or have the consent of a parent or guardian;
4. not use disposable or temporary email addresses, which prevent us from delivering what you have paid for.

Your access is personal. Sharing account credentials, or distributing Material to people who have not purchased it, is a material breach of these Terms.

Inside any community, forum or members’ area you must not post promotional content, spam, external commercial links, or anything unlawful or abusive. Statements made by other members are their own: they are not vetted, endorsed or adopted by us, and they are not advice.

Consequences of breach. Where you breach this §9, we may suspend or terminate your access. Where the breach is serious — in particular unauthorised distribution of Material — we may terminate without refund. Before terminating without refund we will, unless it is unreasonable in the circumstances to do so, tell you what we consider the breach to be and give you a reasonable opportunity to respond. Termination without refund is a remedy for serious breach, not an administrative convenience, and it does not affect any non-excludable right you have as a Consumer.

10. The paid Programmes — what you get, and what “lifetime access” means

What is included in a Programme is described on the page where you buy it, and on that page as it appeared at the time of your purchase. We keep dated copies of those pages and will provide the applicable version on request.

“Lifetime access”, “access for life” and “your access does not expire” mean: for as long as the relevant Programme or platform remains in operation. They do not mean for your biological lifetime, and they do not mean we guarantee to operate a platform for ever. What they do mean, and what we commit to:

1. We will not charge you again for access you have already bought, and we will not put content that was included in your purchase behind an additional payment.
2. Every future module included in your purchase is included for as long as the Programme operates, with no upsell inside it.
3. If we permanently discontinue a Programme or platform, we will:

• give you at least 90 days’ written notice by email;
• make the Material you had access to available to download and keep during that notice period, in a reasonably usable format;
• and refund you in proportion if you purchased within the twelve months before the notice, calculated pro rata over that twelve-month period.

1. We may change the composition, format, delivery platform, schedule and content of a Programme, and add or retire individual modules, provided the Programme as a whole continues to deliver substantially what was described when you bought it. Where a change materially and negatively affects what you bought, you may terminate and receive a refund proportionate to the unused period, and any other remedy the law gives you.

We may also make routine changes for security, legal compliance or to fix errors. These are not material changes.

11. Prices, taxes and payment methods

1. Prices are shown on the order page in the currency indicated there.
2. We accept payment by credit and debit card and by PayPal. The methods available to you are displayed at checkout. We do not store your card details; payment is processed by our payment providers under their own terms and security standards.
3. Taxes. Prices are stated inclusive of VAT where VAT applies. For consumers in the European Union, VAT is charged at the rate of your country of residence. If you are outside the European Union, taxes, duties or charges may be applied by your own jurisdiction and are your responsibility. Currency conversion and any bank or card fees are a matter between you and your payment provider.
4. The price that applies to you is the price displayed at the moment you place your order. We may change prices for the future at any time; a later change never applies retroactively to an order already placed, and a later reduction does not entitle you to a partial refund of an order already placed.
5. We may decline or cancel an order where we reasonably suspect fraud, payment failure, or a pricing error that is obvious and could reasonably have been recognised as such. If we cancel, we refund in full.

12. How a contract is formed

1. You select a Programme and complete the order form.
2. Before you pay, you are shown: the main characteristics of the Programme, the total price including taxes, the payment methods, the duration of the contract, and information about your right of withdrawal.
3. The order button is labelled to make clear that placing the order carries an obligation to pay. Clicking it places the order.
4. The contract is concluded when we accept your order, which we do by sending you a confirmation email.
5. The confirmation email is your durable-medium record. It contains, or links to, these Terms, the Refund Policy, the Earnings and Outcome Disclaimer, the withdrawal information and the model withdrawal form, and — where applicable — a record of the consent and acknowledgement described in §13.3.

13. Right of withdrawal (14 days)

This section applies to you if you are a Consumer.

13.1 The right

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period expires 14 days after the day the contract is concluded.

13.2 How to withdraw

To exercise the right, tell us clearly that you have decided to withdraw — by email to info@spaceinfo.club, or using the model withdrawal form set out in our Refund Policy. You may use any clear statement; the model form is offered for convenience, not required. To meet the deadline it is enough that you send your communication before the 14 days expire.

13.3 The digital-content exception — read this before you tick

Our Programmes are digital content not supplied on a tangible medium. Under Article 16(m) of Directive 2011/83/EU and Article 59 of the Italian Consumer Code, you lose the right of withdrawal once performance has begun, if and only if all of the following are true:

1. you gave prior express consent to performance beginning during the withdrawal period; and
2. you acknowledged that you would thereby lose your right of withdrawal; and
3. we provided you with confirmation of the contract, including that consent and acknowledgement, on a durable medium.

At checkout you are therefore asked to tick a separate box, unticked by default, requesting immediate access and acknowledging the loss of the right. If you do not tick it, your 14-day right is preserved and your access begins after the withdrawal period ends, or when you tell us to start.

If we fail to obtain that consent and acknowledgement, or fail to send the confirmation, you keep your full 14-day right and you owe us nothing (Article 14(4)(b) of Directive 2011/83/EU).

13.4 Effects of withdrawal

If you withdraw, we reimburse all payments received from you without undue delay and in any event within 14 days of the day we are informed of your decision. We use the same means of payment you used, unless you expressly agree otherwise; you incur no fees as a result of the reimbursement.

Where you asked us to begin performance during the withdrawal period and the exception in §13.3 does not apply, you pay an amount proportionate to what has been supplied up to the point you informed us of your withdrawal.

Your access to the Programme ends when the refund is made.

14. The First Orbit Guarantee

In addition to — and never in substitution for — your statutory rights, we offer a voluntary, unconditional guarantee on The Skills Rocket:

30 days to be satisfied, or your money back. If you’re not satisfied, within 30 days of purchase email us and we refund 100% of what you paid — no questions asked.

The full conditions, the deadline, how to claim and how long we take to pay are set out in our Refund Policy, which forms part of these Terms. Where the Refund Policy and this §14 differ, the Refund Policy prevails.

The guarantee is a contractual refund term. It is not a promise, representation or warranty that you will achieve any earnings, employment, career or learning outcome, and the fact that we offer it is not evidence that any result is likely or typical.

Where our voluntary guarantee is less favourable to you than a statutory right you have, the statutory right applies.

15. Conformity of digital content

Where you are a Consumer, we must supply the Programme in conformity with the contract, under Directive (EU) 2019/770 and Articles 135-octies and following of the Italian Consumer Code.

If the Programme is not in conformity — for example it is not accessible, materially incomplete, or materially different from what was described at the point of sale — you are entitled to have it brought into conformity, and if that is not done within a reasonable time or is impossible, to a proportionate price reduction or to terminate the contract and be refunded. These rights cannot be excluded or limited and are not affected by anything else in these Terms.

This obligation concerns the content and service we deliver. It does not concern the results you obtain from it. See §8 and the Earnings and Outcome Disclaimer.

16. Content you post

You are responsible for anything you post in any community, forum, comment or chat. It must comply with these Terms and must not infringe anyone’s rights.

We may monitor, refuse, edit or remove posted content, and we may do so without notice where the content is unlawful or seriously abusive. We are not obliged to monitor, and we do not adopt or endorse what members post.

You retain ownership of what you post. You grant us a non-exclusive, royalty-free licence to host, display and distribute it within the Programme, for the purpose of operating the Programme. That licence ends when the content is removed, except for copies already made in the ordinary course of backup.

17. Feedback you give us

From time to time we may invite you to share feedback on a Programme. That invitation is genuine, and we want it to feel safe to accept.

1. Feedback you give us about a Programme — what to build next, what is confusing, what is missing — may be used by us freely to improve the Programme, without payment, attribution or confidentiality obligations. Feedback of this kind is not treated as your confidential information.
2. This does not apply to your own work. Anything you create in the course of a Programme — your CV, your portfolio, your projects, your business ideas — remains entirely yours. We claim no rights over it. We will not use it commercially, publish it or hold it out as an example without asking you first and obtaining your agreement.
3. If you send us an unsolicited idea for something outside a Programme, please do not send confidential material: we cannot guarantee confidentiality for unsolicited submissions, and we may already be working on something similar.

18. Live sessions, recordings and your image

Live sessions — webinars, workshops and Q&A — are recorded. We tell you so at the start of each session.

1. If you attend with your camera and microphone off and do not post in the chat, you will not appear in the recording. That is the default and it requires nothing of you.
2. If you choose to turn on your camera or microphone, or to post in the chat, that participation may be captured in the recording, which we may make available as a replay to registrants and may use to improve or promote our Programmes.
3. You can ask us to remove you. Write to info@spaceinfo.club and we will edit you out of the recording, or remove the recording, without you having to give a reason.
4. Where we want to use a clip of an identifiable participant in advertising, we ask that person specifically, in advance, and we do not rely on your acceptance of these Terms as permission.

Processing of your image and voice is personal-data processing and is described in our Privacy Policy.

19. Suspension, termination and discontinuation

1. You may stop using the website at any time, and may close your account by writing to info@spaceinfo.club. Closing your account does not by itself entitle you to a refund; refunds are governed by §13, §14 and the Refund Policy.
2. We may suspend or terminate your access where you materially breach these Terms, in accordance with §9. Where the breach is capable of being remedied, we will tell you and give you a reasonable opportunity to remedy it before terminating.
3. We may discontinue a Programme or the platform. If we do, §10.3 applies: at least 90 days’ notice, the ability to download your Material during that period, and a pro-rata refund if you purchased within the preceding twelve months. We will not terminate paid access without either that notice and refund, or a serious breach on your part.
4. Free Content may be modified, moved or withdrawn at any time without notice and without compensation. Nothing in this paragraph applies to a Programme you have paid for.
5. On termination of paid access following a refund, your licence under §5 ends and you must stop using the Material and delete downloaded copies, other than personal work product covered by §17.2.

20. Warranties and liability

1. The website and Free Content are provided “as is” and “as available”. We do not warrant that they will be uninterrupted, error-free, or that the website will always be accessible.
2. What we do warrant: that a Programme you have paid for will be supplied with reasonable care and skill and in conformity with the contract, as §15 describes. That warranty cannot be excluded.
3. What we exclude. To the maximum extent permitted by the law applicable to you, we exclude liability for loss of profit, income, earnings or anticipated savings; loss of business or opportunity; loss of goodwill or reputation; loss of data; and any indirect or consequential loss, however arising.
4. Cap. To the maximum extent permitted by the law applicable to you, our total aggregate liability arising out of or in connection with a Programme is limited to the total amount you paid us for that Programme in the twelve months before the event giving rise to the claim.
5. What we never exclude. Nothing in these Terms excludes or limits our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; wilful misconduct or gross negligence — dolo o colpa grave, which cannot be excluded in advance under **Article 1229 of the Italian Civil Code*; your non-excludable statutory consumer guarantees; or any other liability that the law applicable to you does not permit to be excluded.
6. Consumers. Paragraphs 3 and 4 apply to you only to the extent the consumer law of your country of habitual residence permits, and never so as to deprive you of a remedy that law makes non-excludable.
7. We are not liable for the acts or omissions of other users, of affiliates, or of guest speakers. No affiliate, partner, guest or community member is authorised to make any earnings, income, employment or outcome claim on our behalf. If you have been shown such a claim, please tell us at info@spaceinfo.club.

21. Privacy and data protection

We process personal data as controller, in accordance with Regulation (EU) 2016/679 (GDPR) and Italian data protection law. See our Privacy Policy and Cookie Policy.

22. Export restrictions and territorial limits

You may not access the website or a Programme from any territory where our content or services are unlawful. You are responsible for compliance with the law of the place from which you access them. We comply with Italian and EU export control law.

23. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign these Terms to a successor in connection with a merger, acquisition or transfer of the business, provided your rights are not reduced; if they would be, you may terminate and receive a refund proportionate to the unused period.

24. Force majeure

Neither party is in breach of these Terms because of a delay or failure caused by an event beyond its reasonable control. This does not apply to obligations to pay money, and it does not extend a refund deadline beyond what the law allows.

25. Indemnification

You agree to indemnify us against claims, losses and reasonable costs arising from your breach of these Terms or of applicable law, or from content you post. This does not apply to the extent the claim arises from our own act or omission, and — if you are a Consumer — it applies only to the extent the law of your country of habitual residence permits.

26. Waiver and severability

Our failure to enforce a provision is not a waiver of it. If any provision is held invalid, unlawful or unenforceable, it is severed or read down to the minimum extent necessary and the remaining provisions continue in full force. Severance in one jurisdiction does not affect validity in another.

27. Language

These Terms are published in English, which is the authentic and governing version. Any translation is provided for convenience only. Where mandatory local law requires a consumer to receive terms in another language, that version prevails for that consumer to the extent the law requires.

28. Entire agreement

These Terms, together with the Earnings and Outcome Disclaimer, the Refund Policy, the Privacy Policy, the Cookie Policy and the description of the Programme on the page where you bought it, constitute the entire agreement between us in respect of their subject matter.

Nothing in this clause excludes liability for fraudulent misrepresentation, or affects your statutory rights.

29. Changes to these Terms

1. The version of these Terms in force at the time of your purchase governs that purchase. We do not apply later changes retroactively to a Programme you have already bought.
2. We may change these Terms for the future — for example to reflect a change in law, in our services, or in our payment providers. Material changes are signalled by a new version number and effective date at the top of this page, and where a change materially affects an ongoing contract you hold, we will notify you by email at least 30 days before it takes effect and you may terminate that contract without penalty before it does.
3. We keep dated copies of every version. A copy of the version applicable to your purchase is available on request.
4. We do not require you to monitor this page for changes.

30. Governing law, jurisdiction and disputes

30.1 Governing law

These Terms are governed by Italian law, excluding its conflict-of-law rules and the United Nations Convention on Contracts for the International Sale of Goods.

30.2 Consumers

If you are a Consumer, that choice of law does not deprive you of the protection of the mandatory provisions of the law of the country where you habitually reside (Article 6 of Regulation (EC) No 593/2008, “Rome I”).

If you are a Consumer domiciled in the European Union, you may bring proceedings in the courts of your own domicile, and we may bring proceedings against you only there (Articles 17–19 of Regulation (EU) No 1215/2012). If you reside in Italy, the competent court is that of your municipality of residence or domicile (Article 66-bis of the Italian Consumer Code).

30.3 Business users

If you contract with us in the course of a trade, business, craft or profession, the courts of Varese, Italy have exclusive jurisdiction.

30.4 Complaints and alternative dispute resolution

Please write to info@spaceinfo.club first. We aim to acknowledge within 5 working days and respond substantively within 30 days. Most things are resolved here.

If we cannot resolve it:

• The European Commission’s ODR platform ceased operating on 20 July 2025 and is no longer available. Any reference to it in an earlier version of these Terms is withdrawn.
• You may contact an approved ADR body in your country, or your national consumer authority.
• If you live in the EU, Norway or Iceland, the European Consumer Centre in your country can assist: eccnet.eu.
• In Italy, complaints about commercial practices may be addressed to AGCM (Autorità Garante della Concorrenza e del Mercato).

Nothing here prevents you from going to court.

31. Clauses requiring specific approval

Under Articles 1341 and 1342 of the Italian Civil Code, you specifically approve the following clauses: §5 (intellectual property and licence), §9 (registration, account and consequences of breach), §19 (suspension, termination and discontinuation), §20.3–20.4 (exclusions and cap on liability), §22 (territorial limits), §23 (assignment), §25 (indemnification), §30.1 and §30.3 (governing law and jurisdiction for business users).

Note for Consumers. This specific-approval mechanism concerns Italian rules on standard-form contracts. It does not make a term binding on you if that term is unfair within the meaning of Articles 33 to 38 of the Italian Consumer Code and Directive 93/13/EEC. An unfair term is void as against a Consumer whether or not it has been specifically approved, and the rest of the contract remains in force.

The SpaceInfo Club · info@spaceinfo.club